Refund and Returns Policy for Nariifrznie Electronics

Effective Date: January 4, 2025

At Nariifrznie Electronics, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer a clear and fair refund and returns policy to make the return process as easy and straightforward as possible.

1. Eligibility for Returns

You may return items purchased from Nariifrznie Electronics within 30 days from the date of delivery, subject to the following conditions:

  • The item must be in new, unused condition, and must include all original packaging, accessories, and manuals.
  • The item must not be damaged, altered, or have missing components.
  • Electronics that have been used or opened (such as software, audio, video, or other media) may not be eligible for return, unless they are defective.

2. Non-Returnable Items

Certain products are not eligible for return or refund, including:

  • Gift Cards and Digital Products (such as downloadable software or subscriptions).
  • Items marked as “Final Sale” or clearance items.
  • Opened or used products, unless they are defective.

3. How to Return an Item

If you wish to return an item, please follow these steps:

  1. Contact Us: Email our customer support team at info@nariifrznie.com or call us at (770) 205-7935 to initiate the return process. Include your order number, the item(s) you wish to return, and the reason for the return.
  2. Return Authorization: Upon approval, we will provide you with a Return Authorization (RA) number and instructions on how to return your item.
  3. Packaging the Return: Carefully pack the item in its original packaging to prevent damage during shipping. Be sure to include the original invoice or receipt.
  4. Ship the Item Back: Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part (e.g., incorrect or defective item). We recommend using a trackable shipping service or purchasing shipping insurance for items over $75.

4. Refunds

Once your return is received and inspected, we will notify you by email. If your return is approved, your refund will be processed to the original method of payment. Please note the following:

  • Refund Processing Time: Refunds may take 7-10 business days to process, depending on your payment provider or bank.
  • Restocking Fee: In some cases, a restocking fee of up to 15% may apply, especially if the item is opened or has been used.
  • Shipping Costs: Shipping fees are non-refundable, unless the return is due to an error on our part or a defective product.

5. Exchanges

If you need to exchange an item for the same item (for example, a size or color change), please contact our customer service team. We will assist you with the exchange process, and you may need to return the original item before the exchange is processed.

If the item you wish to exchange for is out of stock, we will offer a refund or store credit depending on your preference.

6. Defective or Damaged Items

If you receive a damaged or defective product, please contact us immediately at info@nariifrznie.com or (770) 205-7935, providing your order number and a description of the issue. We will review your case and, if necessary, send a replacement item at no additional charge, or issue a full refund.

In the case of defective items, we will cover the return shipping costs.

7. Late or Missing Refunds

If you haven’t received your refund after the processing period (7-10 business days), please:

  1. Check your bank or credit card account for any pending transactions.
  2. Contact your bank or credit card company as it may take additional time before the refund is officially posted.
  3. If you’ve done all of this and still have not received your refund, please contact us at info@nariifrznie.com and we’ll assist you in resolving the issue.

8. Changes to the Refund and Returns Policy

Nariifrznie Electronics reserves the right to update or modify this Refund and Returns Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed of any updates.

9. Contact Information

For any questions or concerns regarding returns, refunds, or exchanges, please contact our customer support team at:

By purchasing from Nariifrznie Electronics, you acknowledge and agree to the terms of our Refund and Returns Policy. We are committed to ensuring your satisfaction and providing a seamless shopping experience.